Contact

This page explains how users can contact the withLink team for support, bug reports, privacy questions, feedback, and partnership inquiries.

1. Overview

withLink is a local-first app that helps users save links with people, time, place, and notes context.

2. Before You Contact Us

Make sure you are using the latest app version.
Restart the app and try again.
Check whether the issue is reproducible.
Prepare a short summary of what happened.
Avoid sharing sensitive personal information unless required.

withLink is a local-first app.
We cannot directly view or recover links/notes/time/place/location stored only on your device.

3. How to Contact Us

Email: [SUPPORT_EMAIL]
App usage questions
Bug reports
Feature requests
Privacy or security concerns
General feedback
Business/partnership inquiries

4. Information to Include

Issue summary
Device model
OS version
App version
Steps to reproduce
Screenshots if helpful
Whether the issue happens always or sometimes

5. App Support Scope

Saving links or URLs
Saving QR links
Organizing by people/time/place
Using notes, categories, or tags
Finding saved links
Understanding app settings

6. Bug Reports

What you tried to do
Expected result
Actual result
Reproduction steps
App version / device model / OS version

7. Privacy and Security Questions

You can contact us for questions about data storage, deletion, policy details, and security.

8. Feature Requests and Feedback

We welcome requests for new features, usability improvements, and workflow suggestions.

9. Response Time

Response times vary depending on issue complexity, provided details, message volume, and holidays/time zones.

10. What We Cannot Help With

Recovering deleted data from your device
Accessing data stored only on your device
Restoring data from lost/damaged devices
Troubleshooting third-party websites/services
Guaranteeing all feature requests will be implemented

11. Contact Information

App name: withLink
Contact email: [SUPPORT_EMAIL]